Consumer Terms of Use

Effective April 15, 2025

Welcome to Hello Local! By downloading, accessing, or using the Hello Local mobile application (“App”), you agree to the following Terms of Use. Please read them carefully. If you do not agree with these terms, please do not use the App.

1. Purpose of the App

Hello Local is a mobile platform designed to connect consumers with verified, independently owned local small businesses. We aim to empower communities by making it easier for users to discover and support nearby businesses that meet our eligibility standards.

2. Business Listings & Affiliation Disclaimer

  • All businesses listed on Hello Local are independently owned and operated.

  • Hello Local does not control, endorse, or guarantee the offerings, quality, or conduct of any business featured on the app.

  • Users should perform independent research and due diligence before engaging with any business listed.

3. Verification & Limitations

While Hello Local verifies that listed businesses meet our eligibility standards (e.g., fewer than 30 employees, no franchises, proper licensing), we do not guarantee the ongoing legitimacy or performance of any listed business.

Hello Local is not liable for:

  • The outcome of any transactions made between users and businesses

  • Quality or availability of products or services

  • Any disputes, damages, or losses resulting from user interaction with a listed business

4. Prohibited Business Types

The following business types or listings are not permitted on Hello Local:

  • Franchise or chain stores

  • Online-only resale businesses

  • Adult content or services

  • Businesses promoting hate speech, discrimination, or illegal activity

  • Any business operating without the appropriate licenses or legal permits

5. Consumer Code of Conduct

As a user of Hello Local, you agree to use the App responsibly and respectfully. Specifically, you agree to:

  • Treat small business owners, employees, and fellow users with courtesy and respect

  • Refrain from harassment, hate speech, inappropriate or abusive behavior

  • Not post false, misleading, or defamatory reviews or content

  • Comply with local laws and avoid misuse of the app’s features

  • Report suspicious or inappropriate listings or behavior to Hello Local administrators

Violation of this Code of Conduct may result in account suspension or removal.

6. App Content & Changes

Hello Local may change, update, or remove app features, business listings, or content at any time without notice. We also reserve the right to modify these Terms of Use at any time. Continued use of the app constitutes your agreement to any updated terms.

7. Contact Information

For questions, concerns, or to report a violation of these terms, please contact:

📧 hello@gethellolocal.com
🌐 https://www.gethellolocal.com

By continuing to use Hello Local, you acknowledge and accept these Terms of Use and agree to act in good faith as part of the Hello Local community.